If the cable box responds, skip this step and proceed to PROGAMMING YOUR REMOTE FOR TV AND AUDIO CONTROL. This cable box is in perfect condition like new with remote, still has the plastic protective cover on front. On the HD box display panel you will see "0000" "boot" and will stop at noCP message. I would like to request an Arris XG1v4 4k cable box. Just like your computer, sometimes your Cable Box needs a quick reboot. This will ask you for a username and password: In early 2013, ARRIS purchased the Home division of Motorola, acquiring the SURFboard cable modem portfolio. Finally moved new box to another TV set in a bedroom. Go to your local CC service center and inquire / confirm as to whether or not customer owned eMTA's (modems with phone support) are allowed to be used on the local system.
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